Paying at checkout
Choose who pays for each spot, pay by card, Apple Pay or Google Pay, and use a promo code, a scholarship award or account credit at checkout.
Paying for a class over time
Split a class into 2 to 6 monthly card payments, or pay a monthly class, then check your plan, change its card and fix a payment that failed.
Payments & invoices and your receipts
Find every payment, membership invoice and scholarship invoice in one list on Famlo, open it for its receipt, and download a receipt PDF per child.
Cancelling and refunds
Cancel a booking, see your refund before you confirm, read an organization's refund terms, and ask for a refund after an activity has started.
When a booked date moves or is cancelled
When an organization moves or cancels one date of a class you booked, choose a credit or a refund for that day, and see and spend your credits.
Your memberships
Join an organization that charges dues, then change your card, fix a failed payment, use a discount code or cancel from My memberships.
Scholarships from an organization
How an organization's scholarship award comes off your checkout, where to see what's left, and how to ask an organization for help paying.
Paying with Step Up or an ESA
Book a class with Step Up For Students or an ESA, reserve funds in EMA or submit your invoice, and get receipts for reimbursement.
Paying an invoice or payment request
Pay an amount an organization asks for in Messages, such as lunches, materials, late pickup or a service, and what each status on the card means.
Buying from a shop, and your downloads
Buy guides, printables and videos from an organization's shop, then find them in Library & resources to download or watch any time.